Help

FAQ

General

What is Spotcast?

Spotcast connects event organizers with speakers, moderators, performers, and hosts. Listings can also cover workshops, trainings, and similar corporate formats. The platform handles inquiry, offers, contracts, and payouts in one place.

Does Spotcast have an app?

Spotcast is available as a progressive web app (PWA) you can install from your browser. We do not offer a native app in the app stores.

Is Spotcast available in my country?

Spotcast is available worldwide. Payment processing and talent payouts may be limited in some regions depending on Stripe availability.

How do I contact support?

Email support@spotcast.live. We typically respond within one business day.

Account

How do I create an account?

Click Sign Up on the homepage, enter your details, and verify your email.

How do I change my password?

Open Account Settings, scroll to Change Your Password, enter your new password, and save.

How can I delete my account?

Contact support@spotcast.live to request deletion. We resolve open bookings and payouts first, then process the request within 14 days.

What is identity verification?

Verification builds trust on the platform. After you submit a request, our team reviews your documents. Approved profiles receive a verification badge.

Booking

How do I book a talent?

Find a talent, choose an offering, and submit a booking request with your event details. The talent reviews it and responds with a quote.

Is it free to submit a booking request?

Yes. You only pay after you accept an offer and the booking is confirmed.

How does the booking process work?

You submit a request. The talent sends an offer. If you accept, the booking is confirmed and the date is reserved. After the event, you pay within 14 days.

How can I cancel a booking?

Cancel from your bookings dashboard. Fees may apply depending on status and the talent's cancellation policy. Cancellations are available in pending or approved status.

What happens if a talent declines my request?

You receive a notification and can book another talent. No charges apply.

What happens if I don't pay on time?

After completion you have 14 days to pay. After that the booking is marked past due and new bookings may be restricted until the balance is settled.

Talents

How can I become a talent on Spotcast?

Create an account, then build your listing from the dashboard. Add your bio, offerings, pricing, and media. Once published, organizers can discover and book you.

What are the subscription tiers?

Solo (basic listing), Solo+ (enhanced features and visibility), and Agency (multi-talent management, analytics, and priority support).

How do I get paid after a booking?

Payments go to your Stripe account minus Spotcast commission (if applicable) and a flat 2.5% service fee.

What is the loyalty program?

Active talents earn reduced Spotcast commission on discovery traffic. The more bookings you complete, the lower your commission rate.

Payments

What payment methods are accepted?

Major credit and debit cards through Stripe, including Visa, Mastercard, and American Express. Additional methods may be available by region.

Are there any service fees?

Spotcast commission depends on how clients discover you, your plan, and loyalty (0 to 25%). A flat 2.5% service fee applies on every booking. See Terms for details.

Will I receive an invoice?

Yes. Invoices are generated for completed payments and available in your bookings dashboard.